Frequently Asked Questions

Elegance Colours

To keep your hair colour looking its best—whether you’ve chosen rich brunette, radiant red, bold fashion tones, soft pastels, or deep black—we may recommend scheduling touch-ups every 6–8 weeks, depending on your shade and how it wears over time. Maintaining vibrant, long-lasting colour requires the right care, and our stylists are here to guide you with personalised support. Using colour-protecting shampoos and conditioners helps prevent fading, while regular deep conditioning treatments nourish your hair and keep it healthy, soft, and full of shine. Your stylist will also provide tailored advice for at-home care to help preserve the vibrancy and beauty of your colour between salon visits.

How soon can I wash my hair after colouring?

It’s best to wait 48 to 72 hours before washing your hair. This allows the colour to fully set and helps prevent premature fading.

What kind of shampoo and conditioner should I use?

Always use colour-safe, sulfate-free shampoos and conditioners. These are gentle on your hair and help preserve the richness of shades like red, black, brunette, or vivid colours.

How often should I wash my coloured hair?

Washing your hair once per week is ideal. Washing too frequently can strip the colour and natural oils, causing your hair to fade faster and become dry.

Can I use heat styling tools on my coloured hair?

Yes, but we recommend using a heat protectant spray before blow-drying, straightening, or curling. Excessive heat can cause colour to fade and may dry out your hair.

How can I keep red or fashion colours from fading too quickly?

These colours tend to fade faster than others, so using a colour-depositing conditioner or tone-refreshing mask can help maintain vibrancy. Also, wash your hair with cool or lukewarm water instead of hot.

Should I avoid sun or chlorine exposure?

Yes, both UV rays and chlorine can fade and distort hair colour. If you're spending time outdoors or swimming, wear a hat or use a UV-protecting hair spray, and rinse your hair immediately after swimming.

Do I need to use a special treatment after colouring?

A deep conditioning treatment once a week helps restore moisture, strengthen the hair, and maintain softness—especially if your hair has been lightened before colouring.

When should I come in for a colour refresh or touch-up?

We usually recommend a refresh or root touch-up every 6–8 weeks, depending on your hair type, colour choice, and how quickly your hair grows or fades.

Can I switch colours easily in the future?

While switching is possible, it's important to discuss your colour history with your stylist. Some shades—like red or black—may require additional steps to change safely without damaging your hair.

What’s the best way to keep my colour vibrant between salon visits?

Follow a consistent haircare routine with colour-protecting products, limit heat styling and washing, and use leave-in treatments or glosses recommended by your stylist to boost shine and colour longevity.